Reach thousands of new guests in the comfort of their own homes

During the COVID crisis, we rolled out these features in an effort to help the restaurant industry survive the incredibly challenging times ahead.

Digital menus

Build beautiful, on-brand menus with imagery and descriptions, and let guests browse your menu on their smartphones.

Takeaways

Offer takeaways for collection or delivery, and save money with some of the most competitive takeaway rates in the industry.

Contactless tableside ordering

Give your guests the ability to view your menu and place orders from their devices – limiting wait time and contact.

View the Full Feature List

Dineplan is very user-friendly, fast and efficient. Above all it has eliminated reservation confusion and allows us to track reservations better.

Bertus Basson
Chef & Owner - Overture
Digital menus
The future of restaurant menus
Build beautiful, interactive and on-brand menus with images and descriptions to bring your digital menus to life.
Create multiple menu options, including set menus for special events, wine lists, vegan and vegetarian menus, à la carte menus, and more.
Instantly update your menu items and prices.
Add menu links to your website and share them via social media, Whatsapp and email.
Include menus in your reservation SMS and email communication – giving your guests the chance to view your menu before arriving.
Display your digital menu on a tablet or e-reader, or share via QR code and let guests scan and browse the menu using their smartphones.
Offer contactless menus to reduce contact between guests and wait staff, limit printing and save costs.
Takeaways
Streamline your "to go" orders and reach thousands of new diners
Save money with some of the most competitive rates in the industry and no hidden fees.
Offer same-day or in-advance takeaways.
Accept orders via phone call or online channels, including your website, the Dineplan Guest Network and third-party booking networks.
Accept and manage orders from anywhere, on any device.
Have complete control over your takeaway menu, time slots and availability, and prevent last-minute orders.
Offer takeaways for pick up and/or delivery using your own drivers. Integrate with popular driver management platforms like Orderlord and Shipday.
Once an order is placed, the guest will be notified that their order is "pending" and the restaurant is requested to accept or reject that order. If the request goes unanswered, the system will automatically call the restaurant so the guest gets a quick response.
Benefit from free marketing by being listed on the Dineplan Guest Network – a fast-growing network of over 500,000 local diners and travellers.
Ensure accurate and fast address capturing with our built-in Google Maps integration.
Once an order is accepted, an SMS and email notification will be sent to the guest with the expected delivery or collection time. The restaurant can then send an SMS to the guest once their order is on its way or ready for collection.
Tableside ordering
Contactless digital menus with self-service ordering and payments
Give guests the ability to scan and view menus on their devices, add items to an order and pay – with or without the help of a server.
The whole process is contactless and COVID-friendly.
Guests no longer need to wait to place an order or for their bill to be brought to the table.
Payment details are saved securely allowing for one-tap payments.
Increase efficiency and table turn rates, receive payment as the orders are placed, free up time and provide a superior guest experience.
Gather valuable data on guest ordering, menu items, bill totals, tips and more – all within your reservation system.
Grow your guest database with fully compliant opt-in marketing prompts.
Integrate with your POS for seamless capturing of orders*.
Avoid long queues at takeaway venues, food trucks, market stalls and coffee shops by letting your guests scan a QR code, pay for and place an order instantly. Simply prepare the order and send them an SMS once ready.
* Please speak to us about our POS integration partners.

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