You don't have to do it alone – our support team is always here to assist

We'll help you master your initial training, answer day-to-day questions and make sure you are set up for success

Setup for long-term success

We’ve been helping restaurants for a long time and our experience within the hospitality industry is clearly reflected in the way we offer support.

24/7 support

We offer world-class support via telephone, our online chat and a comprehensive help desk featuring self-help manuals and training videos.

Proudly South African

Dineplan is developed locally within South Africa and we offer expert support and guidance from our Cape Town-based head office.

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Dineplan is very user-friendly, fast and efficient. Above all it has eliminated reservation confusion and allows us to track reservations better.

Bertus Basson
Chef & Owner - Overture
Setup and success management
We'll get you up and running in no time – and getting the most out of Dineplan
As soon as you sign up, our onboarding team will set up your account and advise you on the best customisations based on your specific operational requirements.
We'll simplify and speed up your initial setup so you can start using the system as soon, and as successfully, as possible. We handle everything from shifts, capacity, tables, opening hours, menus, user permissions and more.
All subscribers have access to our Dineplan Help Desk – a detailed library of "how to" documentation and training videos.
Get specialist guidance and tap into our experienced knowledge base to optimise your account for long-term success.
24/7 world-class support
You'll never be left in the weeds – we're here to help
We offer both online and telephonic support from our Cape Town-based head office.
Our instant chat bot will put you in touch with the right support person so they can assist you as quickly as possible.
You can also call Support and get immediate help and guidance from one of our friendly consultants over the phone.
Proudly South African
Dineplan is locally developed – with local support
Our dedicated, in-house developers are constantly adding new features and improving existing functionality to meet the evolving needs of the hospitality industry and client feedback. We’re always rolling out exciting updates.

Premium Plan Support

Our Premium plan includes ongoing support from an Account Manager. Get in touch if this is something you’d be interested in knowing more about.

Ready to grow your business?

Get started by booking a quick onboarding call with one of our support agents.

Book a Free Call